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Frequently Asked Questions

How much does Shipping Cost? 

You can estimate shipping costs within your Cart. Once you've added the products you'd like to buy to your cart, go to your Cart then enter your shipping destination in the form below the "Calculate Shipping" heading. Then click "Calculate Shipping" to see the available rates to your destination.  

What payment methods do you accept?

We accept Credit Cards or Bank Deposit (NZ only).  

To checkout with a Credit Card, at the 'Payment method' step during checkout, you will be redirected to PayPal to complete your purchase securely. 

To pay via Bank Deposit, at the 'Payment method' step during checkout, select 'Bank Deposit (NZ only). Once your order is complete, you will receive payment instructions on the confirmation page. Prompt payment is greatly appreciated. 

Do you have more information the products? 

For more information about the products we sell, visit the Our Products page 

How does shipping and returns work? 

If there is an issue with your order, please email Lyn at fibre2go@gmail.com